TIER 3 AS A SERVICE

Experts,
when you really need them.

When existing IT teams face complex tasks, critical projects or challenges others couldn’t solve, ELPC’s expert team steps in with deep knowledge, field experience and proven execution.

Special projects team

IT, networking and cyber - for high-stakes missions.

ELPC provides expert and Professional Services to organizations, enterprises and existing IT teams that need advanced professional capacity.

Complex IT infrastructure

Planning, upgrading, deploying and troubleshooting server, network, storage, virtualization and cloud environments.

Information security and cyber

Hardening, incident response, permissions management, MFA, EDR, firewall and Zero Trust.

Networking and communications

Multi-site networking, enterprise WiFi, VPN, firewall and routing - and resolving complex network issues.

Projects that have to succeed

Migrations, cloud moves, infrastructure replacement and new environment builds - without disrupting business operations.

Microsoft 365AzureCyber SecurityNetworkingFirewallBackup & DRHybrid CloudInfrastructureIdentity SecurityEnterprise WiFi
ELPC Shorts

Smarter IT and cyber management.

When we come into an organization, IT simply starts working the way it should. Less firefighting, fewer headaches and more results. The ELPC team supports you day to day and makes sure infrastructure, users, security and systems run smoothly - so technology moves the business forward instead of holding it back.

A trend is a trend...In Hebrew
Enterprise

When large organizations need experts, they turn to ELPC.

Large organizations in Israel turn to ELPC when they have existing IT teams but need an outside expert to carry out special tasks, solve deep-seated problems or lead a critical project.

When to call us in

Not outsourcing. An expert team for critical tasks.

We don’t provide “another technician.” We come in when you need deep expertise, architectural thinking and the ability to execute on projects with no room for trial and error.

The service fits situations that call for advanced knowledge, hands-on experience, high availability and the ability to get deep into your environment quickly.

  • Complex infrastructure projects
  • Migration to Microsoft 365 and Azure
  • Replacing IT and network infrastructure
  • Building Hybrid Cloud environments
  • Advanced troubleshooting
  • Recurring issues that keep coming back
  • Escalation for in-house IT teams
  • Designing a new IT architecture
  • Cyber incident response
  • Hardening Microsoft 365 and cloud environments
  • Improving information security controls
  • Backup, DR and business continuity
Project examples

Business understanding, technical experience and precise execution.

Microsoft 365

300 users migrated in under a month

Cloud migration, permissions, email, Teams, OneDrive and security.

Multi-site

Infrastructure replaced at 12 branches with zero downtime

Communications, end-user equipment, networks and firewall - with continuous operations.

Cyber Recovery

Recovery from a cyber incident within 4 hours

Incident containment, restoring critical services, hardening and back to work.

Enterprise

Resolving a complex network failure

Root-cause analysis, network architecture fixes and improved stability.

FAQ

IT expert services - questions and answers.

What are IT expert services?

Advanced professional services for delivering complex projects, resolving deep-seated issues, infrastructure planning, information security, networking, cloud and technology tasks that require experience beyond day-to-day support.

Is the service suitable for an organization that already has an IT team?

Yes. Many of our clients have existing IT teams and turn to ELPC when they need an outside expert, experience with a specific project, technical escalation or extra execution capacity for a critical task.

Can we order the service as a one-off project?

Yes. The service is available as a project, expert hours, an hour bank, targeted support or an ongoing engagement - depending on the complexity of the task and the organization’s needs.

In which areas does ELPC provide experts?

IT infrastructure, networking, information security, Microsoft 365, Azure, cloud, backups, disaster recovery, firewalls, networks, servers and complex troubleshooting.

Expert call

Have a complex project or an issue no one can solve?

ELPC’s expert team gets deep into your environment, pinpoints the problem, builds a work plan and carries out the task through to full completion.

30 minutes with an expert

Ready to turn IT from a ticket queue into a system under control?

30 minutes with an ELPC expert - a clear picture of your infrastructure, gaps and risks. No sales deck.

ISO 27001
ISO 27799
ISO 9001
Approved supplier, Israel Ministry of Defense

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