ELPC services

All of your IT and security.
One partner, one point of accountability.

ELPC is a trusted advisor and long-term partner to more than 650 companies since 2012. We run your IT, information security and networks - and support management in the technology decisions that move the business forward.

SINCE 2012

650+ companies

Organizations we’ve supported along the way - from growing businesses to enterprise.

24/7

Monitoring & response

Systems, infrastructure and security - watched around the clock.

ISO

27001 · 27799 · 9001

Certified processes for information security, health data and quality.

ONE TEAM

One team, every domain

System, network, security, cloud and Tier 3 experts - under one point of accountability.

What we do

Four domains. One picture of your organization.

Each service stands on its own - the real strength is how they connect: the same team knows your infrastructure, your users, your risks and your business goals.

01 · MANAGED IT

Managed IT services

The value: a full IT department without hiring one - fewer faults, less downtime and more time for the business itself.

Help Desk, 24/7 monitoring, preventive maintenance, servers, Microsoft 365, users and permissions - with a written SLA, a dedicated account manager and an annual work plan.

  • Fast user support, remote and on site
  • Monitoring and preventive maintenance before faults hit
  • Backup with periodic restore tests
  • Orderly onboarding and offboarding
02 · SECURITY

Cybersecurity

The value: managed protection that detects and stops threats in time - and supports compliance with Israel’s Privacy Protection Law (Amendment 13) and ISO 27001.

MDR and EDR, Microsoft 365 and email protection, MFA, hardening, vulnerability management, awareness training and incident response - part of the service, not an add-on.

  • Round-the-clock threat monitoring and response
  • Endpoint, identity and email protection
  • Documented privacy and regulatory controls
  • Incident response procedure and exercises
03 · TIER 3 AS A SERVICE

Tier 3 expert services

The value: senior experts exactly when you need them - without hiring, and without stalling critical projects.

Architecture, cloud migrations, infrastructure projects, complex troubleshooting and cyber incident investigation - professional backup for your in-house IT team.

  • Design and architecture before you invest
  • Migrations and projects without downtime
  • Solving issues others couldn’t
  • Strengthening your existing IT team
04 · NETWORKS

Network infrastructure

The value: a stable, secure network that carries the whole business - in the office, across branches and in the cloud.

Design and build of networks, firewalls, Wi-Fi and SD-WAN, segmentation, monitoring and office moves - with vendors such as Fortinet, Palo Alto, Cisco and Juniper.

  • A network designed for growth and branches
  • A hardened, managed firewall
  • Reliable Wi-Fi for staff and guests
  • Office moves without stopping work
The ELPC journey

Not another IT vendor. A journey with direction.

Most IT companies respond to tickets. We start by understanding the business, build a plan - and stay with you as it comes to life. Here’s how:

01

Assessment and mapping

A full gap survey: infrastructure, users, vendors, security exposure and regulatory requirements.

02

Work plan and goals

Priorities, budget and timelines - approved by management.

03

Onboarding in 90 days

A Welcome team takes over the environment, closes urgent gaps and sets up monitoring and backup.

04

Proactive operations

Support, preventive maintenance and managed security - with an SLA and transparent reporting.

05

Strategic partnership

Regular management meetings, KPIs and a technology roadmap that evolves with the business.

∞

Continuous improvement

Every quarter: what improved, what the next risk is, and what to plan for the year ahead.

Trusted advisor

A long-term partner to 650+ companies.

Since 2012 ELPC has supported growing companies, SMBs and enterprises, startups, financial organizations and public bodies. What turns us from a vendor into a partner isn’t the technology - it’s the accountability.

  • A dedicated account manager who knows your business and goals
  • Recommendations driven by business need - including “you don’t need it”
  • Transparent reporting to management: what was done, what the risk is, what’s next
  • Built-in regulatory view: Amendment 13, ISO 27001 and customer requirements
  • One team for every domain - no bouncing between vendors
ISO 27001
ISO 27799
ISO 9001
Approved supplier, Israel Ministry of Defense

ELPC operates in line with ISO 27001 for information security management and is a registered approved supplier of the Israel Ministry of Defense (supplier no. 0011027544).

Products & partners

The technologies we deploy and manage.

FAQ

ELPC services - in short.

What services does ELPC provide?

ELPC covers four service domains: managed IT services (an external IT department), cybersecurity including MDR, Tier 3 expert services for complex projects and tasks, and network infrastructure - networks, firewalls, Wi-Fi and SD-WAN.

Can we start with just one service?

Yes. Each service stands on its own, and you can start with one domain and expand later. Most clients find the greatest value comes when the same team knows the whole picture.

What does “trusted advisor” mean in practice?

Beyond day-to-day operations, ELPC supports management in technology decisions: work plan and budget, security priorities, regulatory readiness and product selection - with regular management meetings and transparent reporting.

How do we get started with ELPC?

It starts with a short scoping call and a gap assessment. From there we build a management-approved work plan, and onboarding and stabilization take about 90 days, depending on the size of the organization.

Who are ELPC’s services for?

Businesses and organizations from 20 users up to complex enterprise environments - growing companies, organizations whose in-house IT team needs backup, and companies that must meet security and privacy requirements.

30 minutes with an expert

Ready to turn IT from a ticket queue into a system under control?

30 minutes with an ELPC expert - a clear picture of your infrastructure, gaps and risks. No sales deck.

ISO 27001
ISO 27799
ISO 9001
Approved supplier, Israel Ministry of Defense

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